Shipping policy
COVID-19 Delays
Priority Mail's two and three day service commitments now will be extended to three and four days respectively. Customers will continue to receive end-to-end visibility and improved product tracking. First-Class Package Service (FCPS) two and three day service commitments will also be extended respectively.
The Busy Trader's average production timeline is 2 - 4+ business days on most products. Some products are further delayed noted on the individual product page. Bulk orders of $200+ is 5-7 business days. The day an order is placed is day 0. The next business day is day 1 of the SLA.
Express Production average production timeline is 1- 2 business days.
Please note: During holiday seasons production times are extended.
-------
All items are shipped via US Postal Service, DHL, or FedEx and/or its affiliates. The Busy Trader reserves the right to select an alternate carrier or shipping method (different from the carrier selected by you at checkout) so long as it does not result in an additional charge to you the customer, or result in the order being delayed beyond the parameters set forth below. Shipping times on wholesale items and the “ship date” are determined by the nature of the product.
*NOTE FedEx is not able to ship to PO Boxes. Anytime you need to ship an order to a PO Box, you must select one of the USPS shipping options at checkout.
The Busy Trader does not guarantee estimated shipping carrier timelines. Domestic shipments generally arrive at their desired location within 2-8 business days of the ship date, depending on the shipping method you select. All delivery timelines listed at checkout are estimates only and may vary. Shipping carriers may experience delays that are beyond the estimated arrival date. The Busy Trader has no control over shipping carrier delays. The Busy Trader cannot replace an order or refund shipping fees due to delays once an order is in the carrier's possession. If a carrier experiences mass carrier delays, we will convey the information we receive via social media or newsletter. You may also reach out to us at any time by contacting support at info@thebusytraders.com. If you are ordering in bulk, your items may ship in multiple boxes.